GDPR & Privacy Policy

Privacy Policy

Kapwa Star

Last Updated: March 6, 2026

Kapwa Star ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Kapwa Star collects, uses, stores, and protects information when you access or use the Kapwa Star website, platform, and services (collectively referred to as the "Platform").

By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.


1. About Kapwa Star

Kapwa Star is a global business discovery platform and directory designed to help users find and explore Filipino-owned businesses, services, organizations, and community resources around the world.

The Platform is free to use and exists to support visibility and discovery for both large and small Filipino-run businesses worldwide.


2. Information We Collect

We may collect certain types of information when you use the Platform.

Information You Provide

You may voluntarily provide information including:

• name
• email address
• account login credentials
• profile information
• reviews and ratings
• business listing information
• uploaded photos or documents


Information Collected Automatically

When you use the Platform, certain information may be collected automatically, including:

• IP address
• browser type
• device type
• operating system
• pages visited
• interaction with features on the Platform
• approximate location based on IP

This information helps us improve the Platform and maintain security.


3. How We Use Information

We may use collected information for the following purposes:

• operating and maintaining the Platform
• managing user accounts
• displaying reviews and business listings
• improving search and discovery features
• detecting fraud or misuse
• responding to user inquiries
• communicating platform updates or notifications


4. User-Generated Content

Reviews, ratings, comments, and other content submitted by users may be publicly visible on the Platform.

Users should avoid including sensitive personal information in publicly posted content.

By submitting content to Kapwa Star, you grant us permission to display and distribute that content as part of the Platform.


5. Advertising

Kapwa Star may allow businesses to purchase advertising or promotional placements to increase the visibility of their listings.

Advertising placements may affect how prominently a business appears within discovery results.

Advertising relationships do not influence user reviews, ratings, or moderation decisions.

Kapwa Star currently manages advertising internally and does not rely on third-party advertising networks.


6. No Sale of Personal Data

Kapwa Star respects the privacy of its users.

We do not sell, rent, or trade personal user data to advertisers, data brokers, or third parties.

Personal information is used only for operating and improving the Platform.


7. Sharing of Information

We may share limited information only when necessary to operate the Platform.

This may include:

• service providers who help maintain infrastructure
• security or fraud-prevention services
• legal authorities when required by law

We do not share personal information for advertising resale purposes.


8. Cookies and Tracking Technologies

Kapwa Star may use cookies or similar technologies to:

• improve user experience
• remember login sessions
• analyze platform traffic
• maintain security

Cookies are small data files stored on your device.

Users may adjust browser settings to disable cookies, although some platform features may not function properly without them.


9. Data Security

Kapwa Star implements reasonable technical and administrative safeguards to protect user data.

However, no online service can guarantee complete security of data transmission or storage.


10. Data Retention

We retain user information only as long as necessary to:

• operate the Platform
• comply with legal obligations
• resolve disputes
• enforce our policies

Users may request deletion of their account and personal data.


11. GDPR Privacy Rights (For Users in the European Economic Area)

If you are located in the European Economic Area (EEA), you may have certain rights under the General Data Protection Regulation (GDPR).

These rights may include:

• the right to access your personal data
• the right to request correction of inaccurate data
• the right to request deletion of personal data
• the right to restrict certain data processing
• the right to request a copy of your stored data

To exercise these rights, please contact us at:

cs@kapwastar.com

We will respond to requests within a reasonable timeframe as required by applicable laws.


12. Children's Privacy

Kapwa Star is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that such information has been collected, we will take steps to remove it.


13. Third-Party Links

The Platform may contain links to third-party websites or services.

Kapwa Star is not responsible for the privacy practices or content of third-party websites.


14. Changes to This Privacy Policy

Kapwa Star may update this Privacy Policy periodically.

Updates will be reflected by revising the "Last Updated" date.

Continued use of the Platform after updates constitutes acceptance of the revised policy.


15. Contact

If you have questions about this Privacy Policy or wish to request data access or deletion, please contact:

cs@kapwastar.com